Here are some currently known issues most of them related to the Swole Club and Challenge event. Where applicable, I have added additional info and troubleshooting.
We are deeply sorry for the inconveniences and are working to get these issues resolved. Thank you for your patience.
I can't scroll through my heroes.
Kartridge: Sorry, we don't have an ETA for this fix. In the meantime, please try playing on Web Browser or Steam.
Web Browser: Try refreshing the web page. If you still cannot scroll, try clearing your cache and reloading the website.
Android or iOS: Please check for app updates and device updates and install them.
Steam: Please check for updates. Also try closing the game and Steam, then reopening both.
Please try the steps above first. If you're still having trouble, contact us.
My game will not load.
Kartridge: Please try reinstalling. Unfortunately, we don't have additional troubleshooting at this time. Please try playing on Web Browser or Steam.
Web Browser: Please clear your cache and reload the website.
Mobile devices and Steam: Please check for updates. Also try restarting your device/computer.
If you're still having trouble, contact us.
When I view my bonuses in battle, they overlap and I can't see them all.
We are working to resolve this. The bug is visual only, you are still receiving all the buffs shown in the main Swole screen.
I can't scroll through my list of bonuses.
Sorry, this is a visual bug we believe is related to another. We are working to resolve both soon. This is visual only, you are still receiving all the buffs shown in the main Swole screen.
My Swole coins are set to expire before the event ends.
Don't worry :) When you get new coins during the event, the timer will refresh and you will have time to use your coins before the event ends.
I'm missing items or lost progress because of a bug/issue.
So sorry! Please contact support and let them know the details.