LAST UPDATED: 4/29/22
Issues are listed from newest to oldest. Please note: these are not always issues that are widespread, they may only affect some players.
If you have encountered an issue that is not listed here, please contact us for help troubleshooting and for us to log this bug for future fixing.
Of course, for any issue affecting your gameplay, account, items, or cards; we would be happy to help further. Please contact support with your Player ID #, device type, and device operating system.
CB-9557 - Mega Quest MQ: Milestone 17 gives HC
CB-9556 - New players unable to see daily quests at level 5
CB-9555 - Recycle Tutorial Giggitywatts reward display incorrectly
CB-9553 - The game gets stuck when trying to use the VIP Auto Battle with an incomplete deck
CB-9545 - Siege Disconnects prevents players from reconnecting and losing out on points.
CB-9536 - Players can't turn in Mythic Stones for Super Mythic Stones
CB-9535 - Player Choice Bundles Do not Give Items
CB-9534 - In Melee & Clash, The bge is shown cut off
CB-9522 - VIP pass fails to deliver when purchased with Kreds
CB-9520 - The "Underwear Karate" card it shows as a little blurry
CB-9464 - Melee & Clash BGEs 100% buff & Melee 10% buff per level stepping each other
CB-9447 - Player is unable to combo their last card from their hand or play it on the field when deck reaches 0.
CB-9439 - [Server] When received mythic shards of some Mythic card already max, is displayed as "0/0 +0"
CB-9438 - [DevOps] Player disconnects happening sporadically near the daily reset
CB-9403 - Players are reporting 'Guild' is inaccessible and cannot participate in Siege.
CB-9399 - Opponents first card not attacking in the correct turn order in Siege
CB-9331 - Filter to sort deck combo tab shows combos as unresearched
CB-9322 - Cards gain extra motivate when left adjacent card is destroyed
CB-9268 - VIP Chris is missing from the Card Archive Filter.
CB-9251 - Milestone 17 is granting 1000 Gems instead of 1000 Mastery Stones.
CB-9197 - [Server] Cards set to release on the future causes issues with combos
CB-9166 - When you build a deck with 25 cards, messages appear that you still haven't reached the minimum
CB-9156 - Player 10561758 has not been able to participate Valentine's Clash since launching the event.
CB-9152 - RU Russian Translations are Incorrect
CB-9093 - Players must back out between ads for research speed bonus
CB-9092 - Game sometimes crashes when combining Super Legendary Stones
CB-9091 - Incorrect language shown for some translations in Adventure
CB-9089 - Players using Auto Battle in a near-victorious Rumble match and resulted in a loss after.
CB-9069 - When creating card mythic with Mythic Stone, the VFX does not display correctly
CB-9066 - In Melee Event, not all combos are being buffed
CB-9064 - When surrendering on adventure the game freezes for one or two seconds
CB-8948 - In iOS when you lock and unlock the game loses connection
CB-8907 - Unable to complete purchase on Steam, game is stuck loading
CB-8885 - When BGE "Slow" is active, the skill "CRIPPLE ALL" does not affect the opponent's first card on the first turn
CB-8877 - When I create a mythic card, the visual effect slightly glitchy in certain parts of the animation
CB-8874 - [Server] Tokens continue to appear as arena rewards when you are hero level 15
CB-8873 - Player is missing third Legendary card option after using Super Legendary Stones.
CB-8866 - Player lost all researched Rich combos after Rich BGE started (roughly 2021-11-09)
CB-8833 - When placing a card or doing a combo on battle with a low connection the card image can get stuck on the screen
CB-8824 - [Android] The ANR metric is above the acceptable threshold
CB-8815 - Epic Bug - Players get an error message "We could not verify you are not a robot" when trying to create a Kongregate account through Epic.
CB-8813 - Epic Login Bug - Forced Reset Player upon logging in different Epic accounts. Current player is reset after loading into main menu.
CB-8670 - Possible issue with Motivate but might also be negative health
CB-8664 - Clash match freezes, reloads into different match with no record of original battle
CB-8640 - Spanish Localization issues
CB-8638 - BR Portuguese Translations Are Incorrect
CB-8637 - BR Portuguese Translation Errors in AT
CB-8636 - Lvl 12 Legendary Roger Quest Complete with lvl 10
CB-8383 - Game freezing/crashing will reset active match during any game mode
CB-8318 - Players continue to receive invalid combat data after reinstalling game.
CB-8316 - Players Using iOS 14.5 Beta are Unable to Start the Game
CB-8300 - Players are able to go over daily limit (31) on non-refill challenge
CB-8281 - Loading and performance issues on Firefox browser
CB-8276 - Steam Version No Longer Has Launcher that Selects Screen Resolution
CB-8237 - Bug: Combo Final Form Tool with Release_Time
CB-8236 - IAP purchases do not provide contents of purchase when buying with Kreds
CB-8215 - Players on iOS unable to access guild chat normally
CB-8214 - Mega quest progress not counting points towards event
CB-8175 - Chat not working
CB-8132 - Super Sized Gem Pack provides "failed to initiate transaction with Steam" error when completing purchase
CB-8099 - Players Score Higher than Possible in Clash
CB-8071 - [Kong SDK] Android- You can't log in to facebook before the upgrade of sdk
CB-8035 - Playing on two devices allows players to set their last played deck in the arena as their clash deck
CB-7994 - Sorting input cards by newest in reverse order does not show cards in correct order
CB-7968 - When you see an ads, the screen is rotated
CB-7967 - Watching ads to speed up research on mobile will cause research pop up to scroll off page
CB-7952 - Values stick to 2nd account when switching profiles on mobile devices
CB-7941 - Character Stones Do Not Count Towards Stonebreaker Mega Quest
CB-7933 - Players Get CM Tokens for Maxed Combos in Box Pulls
CB-7897 - Card previews get stuck on the battlefield after cards are played during a match
CB-7895 - Legendary Mythic Bundle provides XP for already maxed out heroes
CB-7891 - Switching between accounts on mobile devices will freeze the game after signing into the 2nd profile
CB-7856 - Selecting Training Completed gives Task not found error in Swole
CB-7850 - Less than five cards are drawn from player's starting hands
CB-7848 - Players battle the same opponent twice in a row in clash
CB-7838 - [Server] Results after auto battling in the arena will incorrectly show current hero as the hero the opponent used
CB-7826 - Players potentially are able to purchase bundles over the purchase limit while completing purchases on two devices
CB-7813 - Challenge token crates incorrectly provide XP for already maxed out heroes
CB-7767 - Card Master Challenge points not totalling correctly
CB-7671 - Eugene Belcher/ Dr. Amy Wong cards not researching known Fighter-trait combos
CB-7666 - Hank text in Grill Battle Challenge is for Bob
CB-7663 - Weekly - Family Guy Champion quest gives 10 points towards mega quest instead of 40
CB-7662 - API script allows players to change opponent in SFC
CB-7661 - What order do skills trigger when Bodyguard, Bunker and Shield are active on a card
CB-7608 - Armed cards display 0, negative numbers and lower values of health when combined to a non armed BGE combo
CB-7586 - Resolution is Incorrect on Certain iOS devices
CB-7579 - Card Master Challenge points not added when auto-battling.
CB-7508 - Players gain 0 crowns for wins when battling in SFC
CB-7500 - Player was able to complete purchases for Swole training after event was finished
CB-7401 - Playing in the arena may cause the opponent to stop playing cards after remaining cards in deck are removed
CB-7320 - Onyx Perfect Mastery Mega Quest Completable on any Island
CB-7304 - Daily Calendar timer is off but rewards work as normal
CB-7303 - Tie breaking feature not working correctly in events
CB-7284 - Auto-Deck is prioritizing BGE above all else
CB-7095 - Mega Quest Weekly - Cheer Master not tracking Cheer correctly
CB-6923 - Server sends malformed actions for Heal skill
CB-6871 - 200+ GT gained from Arena Battles when Hero Tokens are over the max for chosen Hero
CB-6854 - Players receives defeat message for wins when the skip is selected
CB-6850 - Players enter and dropout of SFC in 1 batch of multi-auto-battling
CB-6176 - Misalignment in other languages
CB-6096 - PC flag defender does not get BGE bonus in Memorial day clash event
CB-5984 - Cripple and Cripple all incorrect take attack gained from Motivate
CB-5873 - Logging into a different account on Steam doesn't log out of Throwdown account
CB-5847 - Localization is needed for newer items
CB-5660 - Players missing combos they had previously researched.
CB-5603 - Translation Issues
CB-5590 - Cards gain extra motivate that will get hijacked when card is 1st slot is destroyed
CB-5587 - "Super Epic Watts Sale" bundle does not count towards "Daily - Buy Packs" Quest completion
CB-5559 - Accounts can be reassigned to different Kong accounts
CB-5558 - Logging out of Kong account doesn't log out of AT account
CB-5527 - Shield triggers first before Bodyguard during any game mode
CB-5519 - Incorrect German localizations
CB-5512 - Typo List 1.91 & 1.92
CB-5499 - More grammar issues in card descriptions
CB-5464 - Kick people off of accounts
CB-5456 - Staging and Dev builds overwrite each other
CB-5329 - Player Reported: Spanish Translation Error with Mom's Mystery Box
CB-5292 - Incorrect Fight Banter
CB-3749 - Siege island is not translated into Russian