The Mailbox is a system designed to send event rewards and messages from the Animation Throwdown development team.
Rewards for ranked events are sent directly to your mailbox about thirty (30) minutes after the end of the Event. Each event reward message will contain the Event name, your points/rank, and your reward. You must tap or click the 'Claim Rewards' button in order to get your items.
Once you claim your reward you will be able to delete the message. Event reward messages cannot be deleted until they are claimed.
Undeleted mail messages that still have items in them do not expire from your mailbox.
Reward Claiming Period
Event rewards that are sent to the Mailbox () require you to log into the game before they are sent.
There is a Claiming Period that runs from the end of each event and for the next three (3) days or so. Some events have a longer claiming period, but the minimum is three (3) days, such as the Clash, Melee, & Skirmish Events.
Players need to log into the game after the event ends, but within three (3) days of the event ending to trigger the reward mail. If you do not log in during that period, no rewards will be sent.
For example, if your Clash ends on Friday at 10:00 AM, you have until Monday at 10:00 AM to log in and claim your reward!